Principal Consultant,
Client Solutioning

About the Practice

The Industry Intelligence practice specialises in empowering growth for B2B organizations. We enable companies to increase revenue, develop new product lines, redefine their markets and stay ahead of the competition – through our suite of bespoke solutions and platform-based products powered by an effective combination of AI and HI. Some of our key solution areas include: Competitor Intelligence, Market Intelligence, BI (Business Intelligence), FAI (Financial Analytics and Intelligence), Credit Reports, Media Monitoring and Content Support.

Role Description

The role is to lead the Client Solutioning initiative for all the business areas / sub-practices across Industry Intelligence.

This includes driving the Client Solutioning efforts for all the new business opportunities (new business from new logos, new business from existing clients), i.e., engaging with client stakeholders along with the relevant salesperson and the operations lead to understand their requirements, breaking down the client objectives into actionable analytical plans and research modules, developing execution plans for each research module, preparing commercial and engagement models, collaborating with internal stakeholders and pitching to the client stakeholders – and help converting those opportunities.

The Consultant should be a seasoned professional, having seen the trenches of operations management and the highs of sales wins. Their past roles should reflect not just their solution-crafting skills, but a significant stint in operations (research/consulting, client delivery), providing them with the acumen to bridge vision with feasibility. Their operational insights, paired with their client-centric mindset, would allow Cognition Solutions to promise solutions that are both innovative and deliverable.

Operational Insight: The Consultant must inherently grasp the intricacies of operational management, ensuring that the solutions pitched not only resonate with client needs but also align seamlessly with our internal operational capabilities. Their hands-on experience in operations grants them an edge in real-time feasibility assessments of pitched solutions, preventing over-commitments and misaligned expectations.

Client-Centric Customization: With a bird’s-eye view of industry trends and an on-ground understanding of operational intricacies, the Consultant tailors pitches that are both visionary and grounded. They will consistently evolve pitch strategies based on clients’ spoken and unspoken needs, creating a custom-tailored solution blueprint for every engagement.

Stakeholder Collaboration: Engaging with a myriad of internal teams, from Practice Area Heads to the Client Partnership teams, the Consultant ensures a cohesive and unified approach. Their responsibility isn’t limited to aligning with the sales strategy but also ensuring the operational feasibility of the promises made.

Collateral Management and Creation: While leveraging existing marketing collateral, the Consultant identifies gaps, curates new content, and ensures a constantly refreshed and industry-relevant library. This role plays a pivotal part in determining how Cognition Solutions presents itself to prospective clients.

RFP & Proposal Management: Delving deep into client RFPs, the Consultant crafts compelling proposals that showcase Cognition Solutions’ prowess, all the while ensuring that the offerings are operationally tenable.

Continuous Learning & Adaptation: Embracing an ever-evolving industry landscape, the Consultant invests time in continuous learning, staying abreast of industry shifts, and adapting solutions accordingly.

Experience

• 6+ years of experience in the strategy research / business research / consulting industry (bespoke solutions, not syndicated research/reports)
• 3+ years of experience in a client solutioning or client-facing role
• Proven track record of crafting and delivering on complex client solutions a must